SUCCESS COMES FROM HAVING THE TRUE PASSION TO HELP OTHERS
Leslie Weems
PROFESSIONAL BIOGRAPHY
Phone:
214-422-5990
WhatsAp
512-865-7476
Email:
Address:
Austin, TX 78738
Hello!
It is with great interest that I am showcasing my professional experiences and successes. I would like to take a moment to outline my years of experience leading and guiding cross-functional sales operation teams in devising and delivering innovative business growth strategies and staff augmentation solutions that support the day-to-day business needs of small start-ups to Fortune 100 businesses. As you will see, my credentials and career history include progressive responsibility with detailed success working one-on-one with the business owners and individual contributors to ensure success.
With just a cursory review of my career profile you will notice I bring a quantifiable record of executing strategic business improvement processes and road mapping to ensure achievement of key project and performance milestones that lead to saving millions in contract costs. My past achievements are indicative of an effective professional who communicates well, with a proven record of success in establishing and growing a relationship between brands and consumers.
The following examples represent the absolute value I can deliver:
-
Proven success working with management teams to establish and enable frontline sales teams to sell more efficiently and effectively by implementing strategic improvements that streamline overall sales and business development processes.
-
Building strong relationships as a bridge between management and brand marketing teams to define and deploy highly effective SEO Optimization and Website Analytic strategies used to identify and evaluate visitor experience and engagements.
-
Handling multiple diverse priorities in a complex organizational environment, displaying an in-depth understanding of the business review and analysis platforms and tools used to “paint a picture" of the company’s current financial and market position.
-
Adept at mentoring and training employees; planning, assigning, and directing work; appraising performance while rewarding success and resolving escalated issues.
The organizations I have worked for greatly benefited from my analytical, process improvement, and problem-resolution skills and unique ability to excel under tight project deadlines. Your organization, should it choose to leverage my proven vision and project management skills, will enjoy the same. Given the combination of these factors, I am confident in my ability to quickly be valued as a contributing and vital member of your team.
I look forward to meeting with you to discuss how my qualifications and experience would be a great addition to your strategy. I am passionate about delivering and succeeding with each new challenge.
Looking forward to seeing how I can help make a difference within your organization or life!
Leslie Weems
PROFESSIONAL EXPERIENCE
Ambitious, team-oriented, award-winning executive sales management professional with 20+ years of success overseeing the development and execution of critical business operations and multi-million-dollar sales processes for companies spanning the Insurance, Healthcare, Media, DoD, and Technology sectors. Thrive as a strategic thought partner to the Executive Leadership team in developing and implementing sales plans and process initiatives that achieve strategic objectives and meet/exceed identified goals. Adept at analyzing industry data to “uncover” new opportunities and propose solutions to capture greater market share. Passionate to help others live their best life!
~ Lingual skills in English, Italian, & Basic Spanish ~
Consultant Engagements - Insurance, DoD, Consulting Organizations & IT Technology
2025 to Present
Senior Consultant
Building an Insurance Agency
(Team Builder)
AO Globe Life
AO’s leadership development path, designed to offer hands-on experience and in-depth training across various facets of the business. The ultimate goal is to thoroughly prepare candidates for leadership by instilling the essential skills, knowledge, and experience needed to excel as a manager.
2023-2024
Rego Consulting - PPM
Senior Consultant
(Director of Sales Operations)
Recruited to assist the management team in refining and executing key process improvements that streamline and enhance critical business and client development functions for one of the world’s largest PPM and Agile consulting firms. Interacted directly with the President, Chief Human Resource Officer, SVPs, and VP of Sales and Sales Operations to conduct client reviews, set consulting projects, create contracts, establish KPIs, and manage the creation of client-specific SOWs. Worked across all business units and with business partners to track project metrics, identify issues, and propose solutions to resolve roadblocks quickly/effectively.
-
Served as SME in working with such PMP applications as Apptio (IBM), Broadcom (Clarity), and Agile (Jira, Rally).
-
Credited for developing and creating a customer experience survey process to track and analyze key client functions.
-
Maintained CRM-VRM platform and all Independent Contractor HR documents and Insurance requirements.
-
Served as a liaison between Sales and PM Consultants in accurately gathering technical and functional requirements.
2022 - 2023
Senior Consultant
(Vendor Management / Senior Business Analyst)
Matrix Resources – Apex Systems
Served as single POC in working with key client accounts to identify and create custom roadmaps to achieve short- and long-term strategic IT objectives. Authored Scope of Work documentation and assisted in preparing 3rd party vendors in developing new service proposals. Worked directly with client senior leadership to define current program operations, identify gaps, and propose solutions that increase system performance and streamline key workflows and procedures across all unit operations.
-
Travis County Sheriff's Office (06/2023 – 08/2023): Served as main POC in advising the Sheriff's office in analyzing and documenting current technical infrastructure, working closely with department heads to identify gaps in the system, anticipating sheriff's office future technology needs and advise on deploying and RFID Tracking solution.
-
CSX Transportation (09/2022 – 06/2023): Contracted to oversee the development and execution of a new vendor management system and work with contract vendors/suppliers to create key processes and improve system performance, including timecard processing, invoice/requisition streamlining, contractor onboarding/offboard, and gathering/filing immigration documentation. Maintain and update all time reporting, invoicing, and payables for the VMO.
-
Improved digital infrastructure directly supporting 600+ employees and 25 + Suppliers/Vendors.
-
Road mapped the creation of the VMO department and key Process Improvements.
-
Credited for saving $300K by improving/streaming the invoicing process and $250K by reducing overall processing time.
-
Realized $500K savings by optimizing all contract management functions, thus avoiding future price increases.
-
Agile Jira Certification
-
Approved for PMP
-
2020-2022
Author / Life Coach (EMEA)
Self Employed: Italy and Croatia
Lived overseas while writing and publishing a book with Simon Schuster.
Consulted with clients from around the world.
Professional Life Coaching Certification.
2017-2020
Senior Consultant
(Project Leader / Business Analytics Specialist)
Independent Contractor / Technical Advisor
Provided high-level project management leadership in planning, completing, and supporting the completion of complex, sophisticated technical development projects. Conducted real-time and post-mortem project evaluation/testing strategies of current and newly developed processes to ensure results exceeded client expectations. Tracked/reported metrics to stakeholders.
-
CDO Technologies (10/2018 – 01/2020): Served as project lead in creating and delivering a digital catalog that tracked 500 job categories for governments/DoD agencies; led team to develop various new HR compliance tools for the client.
-
Conduent / Computer Task Group (01/2017 - 10/2018): Oversaw the coordination and planning for a major data migration project that relocated over 8000 servers and maintained/ensured data integrity; led the improvement team to identify and mitigate any potential gaps; assisted in the development of new payment processing solution.
2014-2016
Global Business Intelligence Analysis Manager
Dell Healthcare & Life Sciences
Senior Consultant to Direct Hire
Served as Voice of the Customer (VOC) in identifying sales/marketing trends and recommended strategy changes to drive improvements across all targeted audiences; relaunched Salesforce for use across Dell consulting business line; analyzed and redesigned internal sales processes that realized growth of target by $100M; managed 12 member team in India.
Dell sold the consulting division to purchase EMC.
ITIL Certification, SQL
Agile Hubspot Certification
Affiliate Marketing, Clickbank Certification
2011-2014
IIT Data - RBA (Secret / Confidental Clearence)
Senior Business Consultant
(Senior Technology & Analytics Leader)
Provided senior-level leadership in working with the Pentagon to conduct detailed workforce analysis used to maximize cost savings and reduce DoD spending by reorganizing military staffing levels at the state level; streamlined key IT, HR, and invoicing functions; established use of Data BI Analytics / Data Modeling and benchmarking tools.
All Lines Texas Insurance Adjusters License
Commercial Inspection License
HAAG Roofing Certification
Farm, Crop, Flood Certification
Healthcare & Telematics - Corporate Direct
2009-2011
Regional Sales & Service Director
(Rocky Mountain Territory)
Toshiba Medical - Healthcare
Coordinated and directed day-to-day operations for a $30M diagnostic digital imaging business line; managed a team of 18 engineers to promote and sell MRI, CT, XRAY, and UL services across a 10-state area; increased margin by 150%. Leader on a special project team for creating financial Oracle reporting for the US.
2001-2009
Global Product Quality Leader
(Asset Intelligence: Omsbud & Acquisitions)
General Electric - Healthcare / IT Transportation
Promoted three times while at GE.
Promoted to coordinate developing and implementing satellite and cellular-based platforms and leading BI tools and applications to optimize all Fleet Management Services for Walmart with &1.4M fleet assets.
Served as quality leader charged with analyzing tracking device product performance data and implementing changes to improve product performance that provides the user the ability to track all shipments logistically; assisted in creating a dual-platform product line based on satellite and cellular technologies; worked closely with vendors/manufacturer to improve product defects that improved performance by 18% achieving 98% performance rating.
Global Director Customer Advocacy
- Customer Experience
(Reported to CEO Healthcare)
Created a value-driven customer strategy and process improvements across the company. Served as change management leader. Developed Board of Directors per region, managing Profit & Loss, supporting products and teams, working with sales and service groups, ensuring customer satisfaction, and driving change management with a $450 million budget.
• Enabled $450 million in zone revenue, saving $8 million by changing collection processes.
• Mediated enterprise business contracts with C-level executives valued at more than $44 million by establishing quarterly reviews with key customers.
• Saved $9 million in service contracts by regaining customers and business from competitors
• Implemented and directed the Enterprise QPR process, enabling the team to close $16+ million in business.
• Implemented best practices for Net Promote Score in 2005 and promoted NPS across the company.
• Championed an “Early Warning System” throughout the Americas that slashed CSO levels by 61%.
Director of Service & Sales
Direct reports; 57 including Modality Leaders, Field Service Engineers, and PACS Engineers
Managed a $120 million organization and 120 IT and Imaging Field Service Professionals. Aligned new team with business needs and worked with other OEM vendors to coach and develop team, restore profitability, and meet sales targets. Directed Profit & Loss for multiple product lines, directed vendors, and managed C-level relationships.
• Generated $96.6 million in revenue and exceeded business metrics.
• Recognized for outstanding success in best practices, resulting in a consistent NPS score of 65%.
• Led turnaround and delivered outstanding gross margin for a team with a prior record of high costs.
• Acknowledged as a leader who cared about employees by encouraging professional development.
Recognized:
Best Practice for Profit, Employee & Customer Satisfaction.
Promoted with the mission to change the Six Sigma Culture to Customer Centric.
CEO Award: Winning Spirit & Team Work
Six Sigma Certification
RFID Certification
Sales - Leadership & EHS Training
Marketing & Advertising - Corporate Direct
1986 - 2001
Global Digital Portfolio Channel Manager
Eastman Kodak - Professional
Promoted three times
Oversaw product launches, created go-to-market strategies, and established dealers, including managing a $50M product portfolio, collaborating with R&D on new product development, and managing the largest dealer-based relationship in London.
Created $50 million in sales for new high-end digital cameras by aggressively promoting the product, which resulted in a Top 100 Award for outstanding performance.
Top Sales Channel Award
Received Marketing Manager of the Year - Cover of PPM
Project: CRM
Professional Sales & Negotiation Training
Regional Digital Sales Manager
Sold professional photography products and was a Digital Imaging Consultant to professional photographers, corporations, and advertising agencies. Major activities included selling digital products, providing marketing and sales support to dealers, supporting professional organizations representing Kodak, promoting and marketing new products to drive product demand, testing film products, and participating in public speaking events.
• Produced $30 million in sales; successfully influenced customers to purchase Kodak products in lieu of competitive products by collaborating with VARs and key end-users. 500 Club Award
Service Sales Account Executive
Sold consumer photography products in the Southern Texas Region. Top Sales Award. Studied: C++, Visual Basic
Fuji - Consumer
Promoted three times
Operations Manager
Managed over retail stores in three states (300 direct reports)
Led all marketing programs: Radio, TV, Print, and Signage.
Director National Accounts
8 Direct Reports / Account Manager over Retail Accounts
Merchandising - Marketing:
-
Target / Walmart / Kmart
-
CVS / Walgreens
-
Albertsons / Tom Thumb / Randalls / Krogers
Service Sales Account Executive
Sales over a three-state territory with 300 accounts,
Top Sales Award.
EDUCATION
2009
Master's Program Certification
Caruth Institute Entrepreneurship
Southern Methodist University
Management Strategy and Entrepnuership
1991-1993
Amberton University - WIP
Masters of Business Administration
Management Information Systems
The study of people, technology, organizations, and their relationships in order to realize maximum benefit from investments in personnel, equipment, and business processes.
1982-1986
Bachelor of Business Administration
Corporate Finance and Commercial Real Estate
Texas Tech University System
Angelo State University
Minor Oil & Gas
Sigma Kappa Sorority
CLIENTS & EMPLOYERS
SKILLS
Business Director
Professionals with experience working in start-ups to large corporations, leading transformation and success overseeing strategic goals, objectives, and defined mission.
Team Leader / Collaborator
Building, rebuilding, and motivating the creation of a high-performance team centered around new processes and determined best practices, inspiring cross-functional teams to achieve defined goals, thus positioning the company for future growth.
Operations Manager
Committed to coaching, training, and mentoring teams to identify gaps between ‘desired’ and ‘actual’ business performance and deploy tailored solutions that improve productivity and overcome obstacles, maximizing revenues while curtailing cost.
Project / Product Manager
Directing concurrently running projects, interfacing with other senior executives and business leaders to define project scope, identifying key business drivers, and creating actionable plans to achieve defined goals.
Vendor Management
Plan, implement, monitor, and evaluate vendors and manage them effectively to minimize supply chain risks. Manage Fieldglass, Beeline, and other partner programs.
Business Itelligence / Analytics
Analyze data using statistical methods to analyze performance, explore past data to identify trends, patterns, and root causes, and then use those insights to drive business planning.
Customer Experience
Increase sales by leveraging customer data and analyzing it to gain insights into behaviors, preferences, and pain points.
Sales & Service Management
Strategic Performance Management
HR Management Support
Marketing & Demand Generation
Delivering powerful sales and service to scale your business, improving operational efficiency, increasing customer experiences, and motivating the sales team.
Set strategic direction and align the business's projects, budgets, and other resources around set requirements and deliverables.
Manage independent Contract workers onboarding and off ramping.
Develop a winning marketing strategy focused on identifying consumer needs, effectively promoting products, and generating potential leads for your business. Website and SEO services are available.
Process Improvement
Review current business practices to formulate a new, improved roadmap or process map to reduce inefficiencies, remove duplication, and capitalize on a new successful winning strategy.
EXPERTISE
-
Strategic Operations Planning
-
Agile / Waterfall PM Methods
-
Metric Analysis & Evaluation
-
Dashboard Creation
-
Human Resource Management
-
Key Performance Indicators (KPI)
-
Vendor Relationship Management
-
Inside / Outside Sales Management
-
Business / Enterprise Management
-
New Business & Partner Development
-
Business Intelligence (BI) Reporting
-
Data Management/Visualization
-
System Design/Implementation
-
Customer Experience Management
-
Risk Mitigation & Troubleshooting
-
Team Building, Mentoring & Coaching
-
Revenue / Cost Management
-
Innovative Solutions Development
-
Budget/P&L Management
-
Executive Level Client Relations
-
Sales Forecasting / Reporting
-
Team - Resource Collaboration
-
Root Cause Analysis
-
Scope of Work Development
-
Process Roadmap Development
-
Marketing/SEO/Web Development
-
Niche Marketing Conceptualization